aLIGO LHO Logbook

H1 DetChar

corey.gray@LIGO.ORG - posted 09:18, Saturday 05 November 2016 - last comment - 10:13, Saturday 05 November 2016(31232)

H1 Summary Page Hasn't Updated For Last ~22hrs

Before driving in this morning, I checked the H1 Summary Page. This page has been down for almost a day (L1's Summary Page appears to be fine).

I sent an email to the LHO CDS Admin group (not sure they are responsible for this page though).
On the H1 Summary Page, there is a "Report An Issue" link on there. After a few minutes, I received the email verification (but it did not like my ligo-wa.caltech.edu, so I added my ligo.org email & then it worked). I have reported the issue (I was wondering if there is someone we should email about issues with this page as well...or is the "Report An Issue" link best?)

Comments related to this report

david.shoemaker@LIGO.ORG - 09:28, Saturday 05 November 2016 (31233)CDS

Link

Duncan M and Joe A are on it; ldas admins at LHO need to give it a kick.

corey.gray@LIGO.ORG - 09:42, Saturday 05 November 2016 (31234)OpsInfo

Link

Thanks, David---Just heard back from Duncan. A few things for me & for all operators (tagging this alog with OpsInfo) with regards to Service Issues With Summary Pages:

Instead of cds_admin, send an email to ldas_admin_lho@ligo-wa.caltech.edu
Do not use "Report An Issue" for service issues like this. Instead...
Email detchar@ligo.org, or
Post on https://git.ligo.org/detchar/ligo-summary-pages/

duncan.macleod@LIGO.ORG - 09:56, Saturday 05 November 2016 (31235)

Link

I have posted a note to myself to update the 'Report an issue' URL to point to https://git.ligo.org/detchar/ligo-summary-pages/. If in doubt, an email to detchar@ligo.org is best, to cast a wide net.

corey.gray@LIGO.ORG - 10:13, Saturday 05 November 2016 (31237)

Link

I'd suggest posting the detchar group email, too. Or atleast tag these pages with detchar in some way, because my old memory only knows these pages as the "Summary Pages" & I don't see any mention of Detchar on the pages...well, I guess I do see it in the web address name. Just want an easy/quicker way to address this in the future.

Perhaps we can add "check the Summary Pages" as an item in our Operator Shift Check Sheet?