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Reports until 12:13, Sunday 28 October 2018
H1 CDS
rana.adhikari@LIGO.ORG - posted 12:13, Sunday 28 October 2018 - last comment - 11:59, Monday 29 October 2018(44865)
Workstation login problem

Looks like the ligo.org auth system is not allowing logins right now. So we can't login to the control room workstations. The couple of stations that are already logged in continue to work, but we can't work on the interferometer like this.

For DCC/alog access, I'm able to use one of the backup servers. Hopefully, someone will read this and contact the authorities. Is there a way to redirect our control room workstations to use the backup for today?

Comments related to this report
david.barker@LIGO.ORG - 11:59, Monday 29 October 2018 (44884)

Jonathan, Dave:

This unfortunate situation appears to have been the result of a series of unrelated problems. The ligo.org main server was down on Sunday (requiring the user to switch to backup servers for web based access) but this is not used for workstation authentication. The first workstation used (zotws11) had a login issue which was verified by Hung Yu this morning and resolved by him booting the machine. The second login attempt on zotws21 appears to have a typo in the login text.

It is still a mystery why zotws11 was refusing console logins over the weekend.

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