Reports until 14:43, Wednesday 08 November 2023
H1 CDS
david.barker@LIGO.ORG - posted 14:43, Wednesday 08 November 2023 (74098)
Cell phone alerts reverted back to old code, Twilio services temporarily unavailable

The lock-loss-alert system is now running the old, non-Twilio code. Twilio is not able to send text messages until we verify our 'brand' with The Campaign Registry. Today was a registration deadline, so their verification service is very busy.

This means that we are back to using the cell phone providers (Verizon, ATT, etc) to send the SMS texts. I would recommend everyone who depends upon alert texts to send a test message before their shift starts.

This also means that unfortunately voice calling is not available, email and texts only.

Once Twilio is able to send our texts again, I'll switch back to the new software.